Plans Built Around Real Contractor Call Volume
Stop sending urgent service calls to voicemail. DewPoint FrontDesk answers 24/7 on Ring 1, follows your exact zip-code and trade dispatch rules, books open windows onto your calendar, and alerts your on-call techs.
Night Owl
Covers nights, weekends, holidays, and daytime overflow when your team is on another line.
Best for: Shops covering after-hours, weekend, and overflow emergency calls.
+ $1,500 one-time white-glove setup
Includes 500 minutes / ~165 calls per month
About 5–6 calls/day · $0.40/min overage only if enabled.
- Live Calendar Sync & Reschedule Links: books into DewPoint Dispatch, Google Calendar, and Microsoft 365, plus your own branded online booking & customer self-reschedule page (
/book/your-shop). - Website Auto-Scan & 3-Ring Overflow: auto-imports services, zip codes, fees, and FAQs from your website, with optional 1-toggle 20-second office phone overflow.
- Caller Memory & Bilingual Dispatch: recognizes returning callers by phone number & saved gate notes, switches between English & Spanish mid-call, and texts booking links to early hang-ups.
30-Day Subscription Guarantee • Keep Your Existing Number
Have questions before checkout? Request a 15-Minute Setup Call →
Completed Stripe checkout? Sign In & Launch Call Setup →
Business Pro
24/7 primary front-desk dispatcher, plus multi-call storm surge and outbound confirmation capacity.
Best for: Growing multi-truck teams using DewPoint FrontDesk all day, every day.
+ $2,500 one-time white-glove setup
Includes 2,500 minutes / ~830 calls per month (5× Night Owl)
About 27–28 calls/day · $0.40/min overage with alerts & hard caps.
- Multi-Truck Calendar Sync & Custom CRM Setup: live two-way sync with Google Calendar, Microsoft 365, and DewPoint Dispatch, with custom Jobber, Housecall Pro, and ServiceTitan integration available on request.
- In-Call Deposits & Outbound Confirmations: everything in Night Owl plus Stripe SMS diagnostic deposit links ($89–$189), automated appointment confirmation calls, and quote follow-ups.
- High-Volume Storm & Seasonal Capacity: 2,500 monthly voice minutes, automatic English/Spanish mid-call switching, and carrier caller ID screening against VoIP spam.
30-Day Subscription Guarantee • Cancel Monthly Plan in 1 Click
Need custom CRM workflow scoping? Request a 15-Minute Setup Call →
Completed Stripe checkout? Sign In & Launch Call Setup →
How Our 30-Day Subscription Guarantee Works: Your first month's subscription fee ($499 on Night Owl or $899 on Business Pro) is backed by a 100% 30-day money-back guarantee. The one-time white-glove setup fee covers dedicated local phone number provisioning, carrier A2P SMS registration, custom dispatch prompt engineering, and live calendar configuration, and is non-refundable once provisioning begins. After month one, plans renew month-to-month with zero long-term contracts—cancel anytime in 1 click from your Billing dashboard before your next renewal date.
Predictable monthly spend
Pooled monthly minute buckets with hard spend caps and usage alerts. Optional $0.40/min overage applies only if you enable it, and individual production calls never have a per-call time limit.
Included on both tiers
Website auto-scan, automatic English/Spanish switching, 3-ring office overflow toggle, public online booking page + website widget, and 1-click “Teach Sydney” tuning.
1-job monthly payback
For most HVAC, plumbing, and electrical shops, booking one or two emergency service calls that would have hit voicemail covers the monthly subscription.
Why Contractors Choose a Trade Dispatcher Over $49–$99 Generic Bots
Generic appointment bots are designed for salons and general offices—one out-of-area truck roll or missed emergency costs far more than a cheap monthly tool saves.
- Books out-of-area zip codes & wrong trades (e.g. plumbing jobs for an HVAC-only shop)
- Single-calendar link that double-books multi-truck windows & ignores holiday blackouts
- No VoIP burner/spam shield—lets robocalls and throwaway numbers clutter your schedule
- Forgets returning customers—asks repeat homeowners for their address every time
- Strict zip-code & trade-scope guardrails—politely declines jobs outside your scope
- Hourly multi-van capacity tracking + 1-click self-service reschedule/cancel magic links
- Built-in anti-ghost-booking shield + automatic SMS booking link rescue on early hang-ups
- Returning-caller recognition by phone number + 1-click “Teach Sydney” FAQ loop
Ready to Stop Losing Calls to Voicemail?
Test Sydney live in your browser right now, or get started with white-glove onboarding and our 30-day first-month subscription guarantee.