SMS Messaging & Opt-In Policy: We only send customer support or appointment text messages when you explicitly opt in via our contact form, request an appointment confirmation during a call, or text (628) 244-3577 directly. Message and data rates may apply. Reply STOP anytime to opt out or HELP for assistance. Mobile opt-in data and consent will never be shared with third parties or affiliates for marketing or promotional purposes.
© 2026 DewPoint FrontDesk, a product of The DewPoint Group LLC, headquartered in Los Angeles, CA. All rights reserved.
Disclosures & Security
California Privacy (CCPA): California residents can ask what data we collect or ask us to delete it. Email support@dpgfrontdesk.com anytime. We never sell personal data.
AI & Call Recording: Sydney introduces herself as an AI dispatch assistant at the start of every call and lets callers know the line is recorded for quality and dispatch accuracy.
Cloud & Telecom Security: Calls run on Twilio carrier trunks with STIR/SHAKEN caller ID authentication. Data is hosted on SOC 2 Type II–audited cloud providers (Supabase, Vercel, and Vapi; vendor attestation reports available on request).
Shop Oversight: DewPoint FrontDesk automates call intake and scheduling. Contractors keep full control of their dispatch board, licensing, and field work.
