Catch Every Burst Pipe & Water Heater Job Before Callers Dial the Next Plumber.
When water is pouring across a homeowner's floor, they don't leave a voicemail—they call the next listing. Sydney answers on Ring 1, reminds flooded callers to shut off their main water valve, verifies your service zip codes, and dispatches your on-call plumber.
From $499/mo + one-time white-glove setup · 30-day first-month subscription guarantee · Request a 15-Minute Setup Call →
“A main water pipe just burst under our house and water is pouring into the crawlspace! Can you send someone right away?!”
Verifies 80206, instructs homeowner to turn the street/meter shutoff valve clockwise, and quotes the $99 emergency fee.
How Sydney Runs Your Plumbing Front Desk
Configured around real field-service dispatch rules—not generic message-taking scripts.
Active Leak & Shutoff Guidance
Recognizes active flooding, burst supply lines, and sewage backups immediately—guiding homeowners to turn off their main water valve while capturing their address.
Water Heater & Drain Qualification
Collects fuel type (gas vs. electric, tank vs. tankless), approximate unit age, and access details so your plumber arrives with the right parts.
After-Hours Dispatch Fee Verification
States your weekend or emergency dispatch fee upfront and confirms homeowner agreement before waking your on-call tech.
Early Hang-Up SMS Booking Rescue
If a frantic caller hangs up within a few seconds to deal with water, Sydney automatically texts your branded online booking link so you still win the job.
Listen to Sydney Handle Sample Emergency Calls
Burst Main Water Pipe
Simulated Scenario · Denver, CO · Flooding Crawlspace
“Yes, 80206 is in our service area. First, locate your main water shutoff valve near the street or water meter and turn it clockwise right now to stop the flooding. Our emergency dispatch fee is $99. What is your street address in Denver?”
*Browser voice preview includes a 2-minute session timer. Production client accounts feature unlimited call duration with zero time caps.
Simple Monthly Pricing for Plumbing Contractors
One recovered emergency job per month typically covers your entire plan. Backed by our 30-day first-month subscription guarantee.
Night Owl
Nights, Weekends, Holidays & Overflow
+ $1,500 one-time white-glove setup · 500 mins/mo (~165 calls)
Business Pro
24/7 Primary Front Desk + Deposit Links
+ $2,500 one-time white-glove setup · 2,500 mins/mo (~830 calls)
30-day money-back guarantee on your first month's subscription (white-glove setup is non-refundable once provisioning begins). Cancel monthly renewals anytime in 1 click.
Plumbing Dispatch FAQs
Can Sydney walk a panicked homeowner through shutting off their main water valve?
Yes. When a caller reports an active burst pipe or overflowing fixture, Sydney calmly instructs them to locate and close the main shutoff valve while simultaneously collecting their dispatch address.
Will Sydney reject septic pumping or municipal street issues we don't handle?
Yes. We configure your exact exclusions—such as septic tank pumping, fire sprinklers, or city meter leaks—so your plumbers only receive qualified residential or commercial jobs in your zip codes.
Can I keep the phone number already printed on my plumbing vans?
Yes. Keep your existing number and either forward after-hours calls (*72) or enable our 3-Ring Office Overflow toggle so your desk rings for 20 seconds before Sydney answers.
Does Sydney speak Spanish for bilingual residential callers?
Yes. Every Night Owl and Business Pro account includes automatic mid-call English and Spanish switching at no extra cost.